Terms & Condition


Terms & Conditions – Al-lama’a Fine Jewelry

1. Product Authenticity

  • All our jewelry is 100% original, handcrafted, and made from premium, high-quality materials.

  • Our products are skin-friendly, but we are not responsible for any allergic reactions.

2. Order Confirmation

  • Orders are only confirmed after an advance payment of Rs. 300 (delivery charges).

  • Customers must send a payment screenshot via WhatsApp after making the transfer.

3. Delivery & Shipping

  • Orders are usually delivered within 3–7 working days.

  • Delivery may be delayed due to weather, holidays, or other unforeseen reasons.

  • Delivery charges vary based on your location.

4. Return & Exchange Policy

  • Jewelry items are hygiene-sensitive and non-returnable & non-refundable.

  • Exchange is only possible if:

    • The product is damaged upon arrival.

    • A wrong item is delivered.

  • Exchange requests must be made within 24 hours of delivery with proper photos and proof via WhatsApp.

5. Payment Methods

  • We accept Easypaisa, JazzCash, Sadapay, and Nayapay.

  • Cash on Delivery (COD) is only available in selected areas on full payment confirmation.

6. Pricing & Offers

  • All prices are subject to change without prior notice.

  • Discounts and offers apply only to specific items and are valid for a limited time.

7. Intellectual Property

  • All designs, photos, and content are the property of Al-lama’a Fine Jewelry.

  • Unauthorized use, copying, or distribution is strictly prohibited.

8. Customer Responsibility

  • Customers are responsible for providing the correct shipping information.

  • In case of delivery failure due to incorrect details, re-shipping charges will apply.